Reporting a Problem with an ECU Snack Vending Machine
When there is a malfunction with a snack vending machine, please call Canteen, Inc. at 1-800-324-7733 to report the problem.
Canteen, Inc. is the contracted vendor responsible for the snack vending machines at ECU. You may also EMAIL them at connect@canteen.com and provide your name, phone number, location of the machine, and address. For the address, please include building name, East Carolina University, 1000 E 5th St., Greenville, NC 27858.
In case of emergency or dangerous matters, such as vandalism, broken glass, etc., please contact the ECU Police Department, 252-328-6787.
For continued problems with machines, please use this form to report the issue, including the Health Sciences campus and ECU Physicians Clinic machines.
REFUNDS
Refunds are handled through the ECU Dowdy Student Stores. A reimbursement form is available at the Dowdy Student Store accounting office, or the Health Sciences Bookstore at the Brody Building. You will need to supply the location of the machine and details of the problem. You will also need to present your ECU 1 Card and provide the last 4 digits of your Banner ID number to obtain a refund.