Reporting a Problem with an ECU Drink Vending Machine
When there is a malfunction with a drink vending machine, please call Coca-Cola to report the problem, 1-800-260-2653.
Coca-Cola Bottlers Consolidated is the contracted vendor responsible for the drink vending machines at ECU. You will need to provide your name, phone number, location of the machine, and address. For the address, please include Building Name, location in the building, East Caroina University, 1000 E 5th St., Greenville, NC 27858. You will also need to provide the machine number on the machine, typically beginning with DNxxxxxx or RYxxxxxx.
In case of emergency or dangerous matters, such as vandalism, broken glass, etc., please contact the ECU Police Department, 252-328-6787.
For continued problems with machines, please use this form to report the issue, including the Health Sciences campus and ECU Physicians Clinic machines.
REFUNDS
Refunds are handled through the ECU Dowdy Student Stores. A reimbursement form is available at the Dowdy Student Store accounting office, or the Health Sciences Bookstore at the Brody Building. You will need to supply the location of the machine and details of the problem. You will also need to present your ECU 1 Card and provide the last 4 digits of your Banner ID number to obtain a refund.