Vending Services

ECU Vending is a division of ECU Business Services. Our profits from administrative area vending machines fund the Textbook Loan Program. This program allows eligible ECU staff and faculty and their dependents to borrow textbooks required for courses taken at ECU. Certain criteria apply.

ECU Vending is responsible for all snack machines and fresh, cold-food vending machines at ECU. Coca-Cola manages all of the drink vending machines. ECU Vending serves as a liaison between the university and Coke for issues related to vending machines.

If you encounter a problem with a vending machine, please call 252-737-1301 or 252-737-1311 as soon as possible so that the issue can be resolved. Please take note of the specific location of the machine and be able to provide as much detail as possible about the problem.

  • Weekends or after regular hours, please leave a message with your name, daytime phone number and the nature of the problem.
  • In cases of severe vandalism or someone breaking into a machine, please call the ECU Police immediately at 252-328-6787.

Refunds on Main Campus are managed through the Dowdy Student Stores in the Wright Building. Refunds on the Health Sciences Campus are handled through the Health Sciences Bookstore at Brody 1S-04. Many larger buildings on campus have a staff member who is able to provide a vending refund, including Joyner Library, Mendenhall Student Center and others. Completion of a refund form and your ECU 1 Card is required to obtain a refund.

Soft Drinks

Coca-Cola Bottlers Consolidated is the contracted, exclusive beverage provider for ECU. Specific rules apply regarding the sale and distribution of free beverages, including bottled water, soda/soft drinks and juice at ECU because of the contract with Coca-Cola.

View information about the beverage contract

View the news release about the Coke contract at ECU

For policy information regarding distribution/sale of drinks, see Policy: Use of University Facilities, 3.4.5. Additional Rules applicable to Commercial Solicitation.

Special-Event Beverages

Vending works with the local Coca-Cola contractor to order soft drinks and water in bulk for special events and university activities. This is not in lieu of catering, but rather for special circumstances or events not requiring catering.

To order soft drinks or small bottles of water, please complete a Special Event Beverage Request. Orders must be placed by NOON on MONDAY to receive delivery by Friday of that week. Orders received after this time may be delivered the following week. After you complete this online form, please email craiglel@ecu.edu to confirm receipt. Please note that half-liter and 20-oz. bottled water are available through CENTRAL STORES and can be ordered through the PORT system. Some flavors of Powerade are also available through Central Stores.